We appreciate your ELMNT purchase. If you are not entirely satisfied with your purchase, we're here to help. 
If a product you have purchased from us is faulty or does not meet our high standards, we will happily provide a replacement or refund the purchase price. However, if an item is damaged through misuse/abuse, or incorrect care procedures, the product will unfortunately not be eligible to be refunded or replaced. 

To be eligible for a return, please make sure that:
• The product was purchased in the last 14 days
• The product is in its original packaging 
• The product has not been used

Please contact us via our contact page before you send the product!

Warm Regards,

ELMNT CO

Your item will generally arrive within 5-8 business days after placing your order. We post regularly, although sometimes parcels can be slightly delayed and take a little longer. If you have any questions be sure to contact us via our contact page!

ELMNT CO is based in and shipped from Sydney, New South Wales, Australia.