ELMNT CO is based in and shipped from Sydney, New South Wales, Australia.

Most orders arrive within 5-8 business days of purchase. Orders are dispatched regularly, with rare delays outside our control. For any questions, contact us via our contact page!

We appreciate your ELMNT purchase. If you are not entirely satisfied with your purchase, we're here to help. 

If a product is faulty or does not meet our high standards, we will happily provide a replacement or refund of the purchase price. If an item is damaged through misuse/abuse, or incorrect care procedures, the product will not be refunded or replaced. 

To be eligible for a return, please make sure that:
• The product was purchased in the last 14 days
• The product is in its original packaging 
• The product has not been used

Please contact us via our contact page before you send the product.

Cold machine wash inside out. DO NOT IRON, TUMBLE DRY OR BLEACH.